Debt collection

We are not a Debt Collection Agency;  we work at the "top of the cliff", whereas Debt Collection is at the "bottom of the cliff".  If your business has a lot of accounts going to a Debt Collection Agency then you may need to look at and review your front end Credit Control procedures.   For further information click on the Self Help link and select Large, Medium or Small Business.

There is a very fine line between "sales" and "credit" and achieving the maximum number of sales with the lowest "acceptable" bad debt losses.   If your credit policy is too tight, the number of accounts going to debt collection will be down but you may be missing out on potentially good sales. However, if your policy is too lax (and look at what happened overseas with the subprime debacle where the lenders gave a housing loan to anyone who wasn’t actually dead) then the number of delinquent accounts in workout situations, at the debt collectors and/or to be written off to bad debts, will increase dramatically. This is an area where we have spent considerable time working in testing and trying different scenarios and is an area where we can help.   If it is purely Debt Collection that you are after then please email Gary Whiteside and he will refer you to someone in your area whom we recommend.

"With good Credit Management practices the number of accounts being referred to a Debt Collection Agency will reduce substantially".